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THIS IS WHY WE DO IT

  • 20 to 45 minute wait times

  • 1 in 10 orders are inaccurate

  • Strained customer service

  • Understaffed & shortened hours

  • Inescapable drive thrus

  • Increasing prices

  • Less valuable rewards programs

  • Pressure to tip

Fast food used to be fast. But then life got faster. Now, as traditional quick service struggles to keep up, customers are fed up and demanding efficient alternatives.

30%
of Customers

Will leave if the drive-thru

line is too long

Chick-fil-A

2023

73%
of Customers

are buying only a single drink in the drive-thru, depending on location

Dunkins

2023

62%
of Americans

Aged 18-44 who visit quick service restaurants are willing to eliminate all human

interaction

The Xenial/Harris Poll survey 

2021

Reviews

The focus is on you

We side with the customers. Poor experiences, like long lines and mixed-up orders, shouldn't be tolerated. So we're doing something about It.

Autonomous

Automate for zero wait

With p!ng, we're taking a unique end-to-end automated approach that's all about practical, reliable, and budget-friendly technology that allows us to pass the savings on to our customers. Automation that provides a hassle-free experience customers want and deserve.

Coffee

Large coffee, no compromise? Coming right up

Speed of service is crucial for QSRs, and our drive-thru experience undoubtedly delivers speed. But make no mistake, fast coffee does not mean bad coffee. In fact, our process employs new innovations in brewing that capture and lock in flavors so bold and satisfying, you may discover new favorites.

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